COVID-19 Refund Policy & Updates

All deposits will be totally refundable or applied to a future date should the State Mandated COVID -19 restrictions prohibit us to host the event.

Providing a safe environment for our clients, guests and employees is our top priority. We are continually updating our best practices to provide and maintain a safe and healthy facility. HORIZONS continues to follow the precautionary guidelines of the CDC and other public health organizations, which include:

  • Increased signage outlining advisable precautions
    (e.g. frequent handwashing, safety recommendations, etc.)
  • Regular cleaning of high touch, and high traffic areas such as entry ways, door handles with CDC recommended products
  • Regular cleaning and sanitizing of facility public spaces and restrooms.
  • Adding hand sanitizer stations at various locations throughout the facility.

If you are booked with us and have any questions or concerns regarding your upcoming event, please contact your Event Coordinator. We are here to help! Call our main office at 989-799-4122.

We are grateful from the bottom of our hearts for the opportunity to serve you. We appreciate your understanding, loyalty and trust during this uncertain time.

TESTIMONIALS

I can’t thank you enough for helping me get through another event. You are amazing! I don’t think there’s a challenge that you and the HORIZONS staff can’t handle. When I work with you, I know we’re in good hands.

Renee Johnston, Saginaw Community Foundation

The door man was excellent, very helpful, professional, and kind. The gentleman waiter, older with the mustache was also very accommodating and friendly.
You made our event so very special for our Serra Club.
Ernie, Tammy and Hollie were exceptional at taking care of all of needs at our wedding reception.
I was pleased with the service received for my parents 50th anniversary. the staff was so friendly and helpful. Ezell and his entire team that evening were wonderful as was Miranda.