COVID-19 Refund Policy & Updates

All deposits will be totally refundable or applied to a future date should the State Mandated COVID -19 restrictions prohibit us to host the event.

Providing a safe environment for our clients, guests and employees is our top priority. We are continually updating our best practices to provide and maintain a safe and healthy facility. HORIZONS continues to follow the precautionary guidelines of the CDC and other public health organizations, which include:

  • Increased signage outlining advisable precautions
    (e.g. frequent handwashing, safety recommendations, etc.)
  • Regular cleaning of high touch, and high traffic areas such as entry ways, door handles with CDC recommended products
  • Regular cleaning and sanitizing of facility public spaces and restrooms.
  • Adding hand sanitizer stations at various locations throughout the facility.

If you are booked with us and have any questions or concerns regarding your upcoming event, please contact your Event Coordinator. We are here to help! Call our main office at 989-799-4122.

We are grateful from the bottom of our hearts for the opportunity to serve you. We appreciate your understanding, loyalty and trust during this uncertain time.

TESTIMONIALS

Thank you for a job well done on the event! It was such a success! The food was amazing! Everyone was pleased. We could not have done this without the HORIZONS magic touch!

Laura Manlapit, SBSO Board of Directors

The gentleman who was our server for the day was excellent, although I cannot remember his name. He was always courteous and very helpful with whatever we needed.
I enjoyed working with Miranda and all the staff. It was a perfect baby shower and my daughter was very happy. I have received several positive comments about the food & service. Thank you!
Everyone commented on how good the food was. The room was beautiful and relaxing for a family gathering. I was in a total melt down at the death of my husband. I left all the preparations to your staff and they did a beautiful job. Everyone commented on how nice the luncheon was!
Andrea is the reason I had such a wonderful experience with Horizons. She understood my vision completely and was able to present me the options in a way that Horizons was able to fully exceed my expectations. I have recommended working with Andrea to all of my friends.